My Calgary B&B

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One night deposit is required for reservation. Deposit will be paid in 4 days from the reservation request. Reservation request could be cancelled, if payment won’t be received by My Calgary B&B in 4 days (96 hours)

Confirmation will be sent in 24 hours from the deposit payment

Check-in time is between 16:00 – 20:00 (4:00 – 8:00 PM) unless otherwise arranged

All payments will be completed upon arrival, during check-in

Check-out time is 10:30AM

Please confirm time of arrival to be sure we will be here to welcome you

Breakfast will be served between 8:30 AM to 9:30 AM

Children are welcome

NO SMOKING

NO PETS

Payment Method: Cash, VISA, Master Card, American Express, Debit Cards.    

Service charge 1.9% will be applied for Credit Card transactions.

Discounts are given for extended stay guests

CANCELLATION POLICY:

One night accommodation price will be charged for cancellation, made in less then 48 hours (from check-in time 16:00 Calgary time).

If Cancellation Fee is not completed by guest, it will be done by My Calgary B&B. Administration fee $15, and 1.9% transaction fee will be applied.

If cancellation made in writing earlier then 48 hours, the deposit paid to My Calgary B&B will be refunded, transaction fee will be deducted.

No refund for cancellation for Stampede week.

TERMS & CONDITIONS:

Liability
Guests’ liability for their account is not waived and guests agree to be held personally liable in the event that any indicated person, group, company, or association fails to pay all or part of any charges incurred.

Damage to hotel property
We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the  property or structure. Should this damage become known after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Removal of hotel property
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing become known after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

Tampering with fire detection systems and fire fighting equipment
We reserve the right to take action against any guest found to have tampered / interfered with any fire detection equipment throughout the hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or fire fighting equipment will be charged with any costs incurred by the hotel due to their actions and additionally may be asked to leave the hotel. Depending on the severity of the guest actions, the Police may become involved at the hotel’s discretion. Should the fact that fire fighting or detection equipment had been tampered with become known after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

Inappropriate behaviour
It is the hotel’s policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behaviour. Should the Duty Manager deem any actions by a guest inappropriate, or if any inappropriate behaviour is brought to the attention of the Duty Manager, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guest actions, the Police may become involved at the hotel’s discretion, or guests may be asked to leave the premises.

Lost / Damaged property
Should any guest lose any belongings during their stay or incur damage to their property, the provision of the Hotel Proprietors Act 1956 will apply. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with 3 months of the guest’s departure it will be disposed of by the hotel.

Payment Terms
All payment shall be completed during the check-in. Administrative Fee $15 + Transaction Fee will be added to any outstanding overdue accounts.

Check in / Out times
Check in and Check out times are explained when bookings are made. Any extension to the check out time, either pre-arranged or as a late departure, may incur a charge upon departure.

Vehicles
All vehicles are parked at the owners’ risk. Should a problem occur with a vehicle in the car parking place, the hotel couldn’t accept any liability. If a vehicle left for more than 8 hours after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owners’ expense.
Nothing in these terms or conditions shall limit or restrict the guests’ legal rights as a consumer. Advice concerning such rights may be obtained from a Citizens Advice Bureau.